Hi, I’m Tish. I fix things that suck. That’s a pretty broad topic, so let me elaborate…I put myself in the shoes of your customers to find out where they have difficulty interacting with your business, therefore costing you sales.
Some things that might prevent your customers from a valuable experience:
• Your website is outdated, or (GASP!) not mobile ready
• You think you should set up a website because “that’s what you are supposed to do”
• You’re struggling to identify who your customers are
• You have some customers, but are stuck trying to find more
• You’re not marketing at all because you don’t know where to start
By mapping your customer’s purchase journey from start to finish, I uncover where you delight and disappoint clients. Then I help you help craft solutions to both increase your engagement with clients and your sales.
These solutions can involve designing or revamping a website, setting up a social media marketing calendar, or even just changing the way you answer the phone.
In simple terms, I streamline your customer outreach and marketing efforts, saving you time, money, and confusion.
Customers will be more than satisfied – they will be delighted, eager to purchase, and more likely to give you referrals.
You may wonder how you can fit experience design into your budget… With shoppers overwhelmed with mediocre options in the marketplace, can you afford NOT to give them the best experience?
After many years of my friends telling me I was great at helping them solve business Design problems, I became an Experience Design ninja.
I didn’t know that what I was doing had a name, but I had a knack for identifying the common-sense issues that prevented growth and opportunities. So, it was a natural transition to go from graphic and web designer to Experience Designer, and it’s a ton of fun too!
Connect with me today and let’s make relationships easy for you and your customers!